Communication skills and finding the right balance
Ah yes, that age old topic of communication skills, don't we love to bang on about this subject. We're criticised of under-communicating, over-communicating, being too positive, being too negative, not enough detail, too much detail, talking too much, not talking enough blah blah blah. It is however, hugely important to us as humans to be able to communicate effectively and we all have little traits or gestures that can be interpreted in the wrong way so we need to be aware of how we communicate. So what are the basics we need to be aware of: Voice Our voices are unique to us so we can't change them as such but we can change the pace, tone and volume of how we speak. In this day and age, things move so quickly and we all want to get our point across that most of us speak way too fast. So first of all, let's slow down a bit. The tone of our voice matters too, it can show 'coldness' towards someone or it can show 'warmth and empathy' - read your audi...