A sense of entitlement
Am I simply becoming more cynical in my old age (don't answer that!), but it feels like these days there's more and more people either not being held accountable for their actions or we feel a sense of entitlement when things aren't going our way. We're making more and more demands on our employers, schools, doctors, government etc etc and expecting them to fix all our problems. I'm going to skirt round the fact that our government lie at every opportunity and make the chimps tea party look sophisticated. However, the fact is that we still expect them to fix everything. It's a very fine balance because on one hand we shouldn't be settling for second best and should, quite rightly, be demanding good service from everyone we come across, but we also shouldn't expect them to fix every little thing. Nobody wants to receive bad service but mistakes do happen. When they do, we jump straight onto social media and bad mouth them. In my view however, you can...